Privacy policy

ZENTA – Privacy Policy

Last Updated: 12/12/2025

Zenta (“we”, “our”, “us”) operates the Zenta Food Delivery mobile application and website.
This Privacy Policy explains how we collect, use, protect, and share your information when you use our services.


1. Information We Collect

a) Personal Information

We collect the following details when you register or use our app:

  • Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Profile Details

b) Location Information

  • Your precise or approximate location for showing nearby restaurants and enabling delivery.

c) Order & Payment Information

  • Order history

  • Cart details

  • Payment method (UPI, Card, Wallet) — we do NOT store full card details.

d) Device Information

  • Device model, operating system, IP address

  • App usage data and analytics


2. How We Use Your Information

We use your data to:

  • Create and manage your user account

  • Process and deliver your food orders

  • Provide customer support

  • Improve app performance and user experience

  • Send order updates, offers, and notifications

  • Maintain security and prevent fraud


3. Sharing of Information

We may share your information with:

a) Delivery Partners

To deliver your order safely and accurately.

b) Restaurants

To prepare and manage your food order.

c) Payment Gateways

To process secure online payments.

d) Service Providers

For SMS services, notifications, app analytics, and technical support.

We never sell your personal information to third parties.


4. Data Security

We use industry-standard security systems to safeguard your personal data.
Although no system is fully secure, we take all possible precautions to protect your information.


5. Your Rights

You have the right to:

  • Update or correct your profile details

  • Request deletion of your account

  • Disable location permission

  • Opt out of promotional notifications

You may contact us for any data-related requests.


6. Cookies & Tracking

We may use cookies and analytics tools to improve app performance and personalize the user experience.


7. Children’s Privacy

Zenta is not intended for children under 13 years of age.
We do not knowingly collect data from minors.


8. Policy Updates

We may update this Privacy Policy at any time.
Changes will be reflected within the app and website.


9. Contact Us

If you have any questions regarding this Privacy Policy, contact us at:

Zenta Food Delivery App
Address: Bhadrachalam, Telangana, India
Phone: +91 9059199589
Email: info@zenta.in